Dog Training School FAQ
Q1) I missed my group training session what support do I get?
A1) If you miss your group training session, don't worry as the trainer will email you with the content of the session with a detailed explanation of the tasks and techniques that you need to practice on for the week ahead.
Q2) I am running late for a training session, what shall I do?
A2) Don't worry about it; You can still attend the session as the parts you have missed will all be in your homework email.
Q4) What shall I bring to the training session?
A4) Please bring with you some high value treats such as hot dog sausage, cheese, liver and beef. Also a plain lead or training lead (not a retractable lead or chocker collar). You can also order a training lead from the trainer for the next session and other items are also for sale. You also need to bring a ball, tuggy toy and long line.
Q5) What time shall I arrive?
A5) Please arrive 5-10 minutes before your session and no earlier, as this allows the car park to empty before you arrive from the session before you.
Q6) If my dog is unable to attend the class for some reason, can I still attend?
A6) Yes of course you can, the trainer may even be able to provide you with a dog to help you to practice with one. Otherwise you are very welcome to come and watch and make notes.
Q7) Can my dog attend sessions if she's in season?
A7) No, your dog can not attend the group sessions if she is in season. If you have started your course then your dog comes into season, you can join the next group class for the weeks that you have missed e.g. if you miss the last 3 sessions of your group class, you can attend the next group class for the last 3 sessions. Or, you can transfer your remaining credit over to 1:2:1 training sessions.
Q8) Can I attend a group session if my dog is reactive to other dogs or people?
A8) No, we would advise 1:2:1 session(s) until your dog is able to behave around other dogs and people as this is too distracting for others and you will benefit much more from private sessions to help with your dogs reactivity.
Q9) Can I pay for my group classes on weekly basis?
No, payment has to be made in full when booking your class and to help with that we offer BUY NOW, PAY LATER scheme through 3rd party Klarna Pay system.